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Community & Social Services

We understand the ever-changing challenges of community services. Our team has experience supporting a range organisations working across aged care, disability/NDIS, housing, homelessness and domestic violence. We offer practical support in service reviews, service design, quality management support, community development, risk management and leadership to make sure your organisation can flourish in an increasingly complex environment. Partner with us for strategies that make a real difference and help you deliver effective and efficient community services.

What we do

Service Reviews

Our service reviews are thoughtfully designed to consider the needs of your organisation and community. We delve deeply into your processes and systems with a profound respect for the work you do to support people. Our approach provides comprehensive insights and actionable recommendations, ensuring your services not only meet but exceed community needs and enhance operational excellence.

Rights Based Quality Support

We specialise in rights-based quality support to navigate the evolving landscapes shaped by the Royal Commission into Aged Care Quality and Safety and the Royal Commission into Violence, Abuse, Neglect, and Exploitation of People with Disability. Our approach enhances your quality management systems with a focus on human rights, providing dynamic support for both leadership and operational staff. As reforms continue to transform the sector, we guide your organisation through continuous improvement processes, helping you adapt and thrive in an environment committed to upholding the dignity and rights of those you serve

Service Design

Our service design expertise is focused on creating holistic and sustainable solutions that address the unique challenges of the community and social services sector. We craft tailored service models that enhance efficiency, improve client outcomes, and ensure seamless integration across all touchpoints. Our approach not only respects the complexities of service delivery but also champions innovation and adaptability, empowering organisations to meet evolving community needs effectively

Community Development

We are committed to enhancing community development through strategic initiatives that promote sustainable growth and improve quality of life. Our approach centers on engaging stakeholders to ensure comprehensive, inclusive solutions that resonate with community needs. We specialise in designing strategies that strengthen community infrastructure, boost social services, and stimulate economic vitality. By aligning our efforts with local values and goals, we help create resilient communities prepared to thrive in an ever-changing world